While we strive to ensure the keychain functions, we’re not liable if it fails due to phone compatibility, environmental factors, or wear and tear. You can still call us directly using the provided number

+1(855)983-4529 and we suggest you save it in your contacts list.

Your spouse or minor children can use the service, but you must generally initiate the call unless they’re legally capable (e.g., emancipated) or an immediate family member present

during the emergency calls on their behalf. You must be present during the call as the firm’s Retainer Agreement only covers the signee or additional clients directly listed on the Retainer.

The service covers only the initial phone consultation. Any further legal help, like representation or document preparation, requires a separate agreement and additional fees.

Yes, you can cancel anytime by emailing [email protected]

or mailing 533 NE 3rd Ave. #309, Fort Lauderdale, FL 33301. Cancel at least 5 business days before your renewal date to avoid the next charge. The fee is nonrefundable.

Yes, all calls are recorded to document the advice given and support your legal needs. You own the recordings and can request them to be transferred or destroyed by contacting us in writing.

While we are looking to expand to California and New York, as of now the service is only for Florida residents. You must live in Florida to subscribe, as our attorneys are licensed to practice only in Florida, and our services comply with Florida law.

No, the keychain is for your use only. Each family member needs their own Retainer Agreement and keychain to access the service, due to confidentiality and contract rules.

Yes, you can update your information anytime by emailing [email protected].

Using the service for non-emergencies or non-covered individuals may lead to termination of your subscription without a refund, per the Retainer Agreement.

Minors under 18 cannot have an independent subscription without written permission from a parent or guardian, which must be in a separate agreement.

We’ll use your provided information to contact your emergency contact and provide details of a local bondsman to help with your release, if applicable.

We aim to respond promptly, but availability depends on attorney schedules and call volume. We make every effort to be there when you need us.

Disputes are handled through binding arbitration in Broward County under AAA rules. You must notify us 30 days before filing, and we’ll try mediation first.

We strive to answer promptly, but response times may vary based on call volume and attorney availability. We prioritize getting you help as soon as possible.

Keep it away from extreme heat, moisture, magnets, or other NFC devices to prevent damage. Test it monthly by tapping it on your phone to confirm it works.

We may ask for your name and other details to confirm you’re a subscriber or a covered family member, ensuring we provide advice to the right person.

Contact us at [email protected].

No, you only provide your details and an emergency contact. We’ll verify covered family members (spouse or minor children) during an emergency call if needed.

No, payments must be made by credit card or another provider through our website.

Yes, you should test the service. You can test the keychain’s tap function to ensure it displays the contact link, and any test call should be limited to notifying the answering attorney that it is a test and immediately terminating the call so that you are not prohibiting another client from being able to reach the answering attorney during a real emergency.

No, this service is limited to emergencies. For other legal needs, you’ll need a separate agreement. Contact us at [email protected] to discuss further services.